Setting the Table
I think you will like this book
I came across a book that I think you will enjoy, Setting the Table by Danny Meyer. He is the founder and owner of several restaurants in New York and made himself famous by filling unmet needs and bringing hospitality into his establishments.
I have sent a copy to all of the active members of Leadership OD.
Danny Meyer's first restaurant becomes successful and he wrestles with the decision to open a second location. Then, he fails to meet income projections and struggles to find what can do. He tries something different, and it doesn't work. So, he tries again.
Doesn't this all sound familiar?